public:caminsbroker

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public:caminsbroker [2020/08/05 09:25] – [Collective that can access it] angel.aguilerapublic:caminsbroker [2020/08/05 09:28] – [In these FAQs I have not found the solution to my problem. What do I do?] angel.aguilera
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-==== Access to the service ====+==== Accessing the service ====
  
   * Connect to [[https://serveistic.upc.edu/ca/upclink|UPClink]] (in case you are outside the UPC)   * Connect to [[https://serveistic.upc.edu/ca/upclink|UPClink]] (in case you are outside the UPC)
Línia 52: Línia 52:
 In order to access the service you need a remote desktop application: In order to access the service you need a remote desktop application:
  
-  * Windows Computers: Remote Desktop (already included in the operating system) +  * Windows Computers: Remote Desktop (already included with Windows) 
-  * MACs: [[https://apps.apple.com/es/app/microsoft-remote-desktop-10/id1295203466?l=en&mt=12|Microsoft Remote Desktop]] (install from AppleStore)+  * Mac: [[https://apps.apple.com/es/app/microsoft-remote-desktop-10/id1295203466?l=en&mt=12|Microsoft Remote Desktop]] (install from AppleStore)
   * Linux computers: [[https://www.rdesktop.org/|RDesktop]] / [[https://remmina.org/|Remmina]]   * Linux computers: [[https://www.rdesktop.org/|RDesktop]] / [[https://remmina.org/|Remmina]]
  
Línia 104: Línia 104:
 ==== My CaminsBROKER session runs very slowly. What's going on? ==== ==== My CaminsBROKER session runs very slowly. What's going on? ====
  
-Access to the CaminsBROKER service requires an internet connection with a minimum download speed of 100Mbps.+Access to the CaminsBROKER service requires an internet connection with a minimum download speed of 100 Mbps.
  
 If you access the service with a lower connection, your computer will be unable to receive the remote desktop fast enough. This will result in keyboard and mouse issues, delayed window display, and may even cause your session to crash. If you access the service with a lower connection, your computer will be unable to receive the remote desktop fast enough. This will result in keyboard and mouse issues, delayed window display, and may even cause your session to crash.
  
  
-==== In these FAQs I have not found the solution to my problem. What do I do? ====+==== I have not found the solution to my problem in these FAQ. What do I do? ====
  
 [[https://caminstech.upc.edu/ca/on-trobar-nos|Contact CaminsTECH]] and tell us your problem. [[https://caminstech.upc.edu/ca/on-trobar-nos|Contact CaminsTECH]] and tell us your problem.